Privacy Policy

1. About this policy

This statement explains how Rocket Science (we, us, our) collects, uses, discloses and protects personal information when you visit our website at www.rocketscience.com.au or contact us through it. It is our privacy policy under Australian Privacy Principle (APP) 1 of the Privacy Act 1988 (Cth).

2. Who we are and how to contact us

Rocket Science is a B2B technology marketing consultancy, working with distributors, vendors, channel partners and solution providers since 2002.

Legal entity: Rocket Science Strategic Services Pty Ltd
ABN: 24 655 059 493
Address: 14 Clipper Avenue, Shell Cove, NSW 2529
Privacy Officer: Melanie Johnstone, Founder & Strategy Director
Email: melj@rocketscience.com.au

3. Personal information we collect

Personal information is information or an opinion about an identifiable person. We collect:

Contact details: name, job title, company, email address and phone number, when you enquire, subscribe or get in touch.
Enquiry details: information you give us about your business, challenges and goals.
Website usage information: IP address, device and browser type, pages viewed, and the site you came from, collected through cookies and analytics tools.
We collect only what we need for the purposes in section 4. You can browse our website without giving us your personal details. We may not be able to respond to some enquiries without them.

4. How we use your information

Respond to enquiries and prepare quotes or proposals.
Deliver our services and manage client relationships.
Understand how our website is used and improve it.
Meet our legal and regulatory obligations.
We do not sell personal information.

5. How we collect information

Directly from you: through website forms, email, phone calls and meetings.
Automatically: through cookies and analytics tools on our website (see section 7).

6. Who we share information with

We share personal information only where needed for the purposes in section 4.

If we are working with a third-party provider such as a sales contact centre or B2B IT assessment provider, they also handle data consistently in line with APP (Cth).

7. Cookies and analytics

Our website uses cookies. Essential cookies keep the site working. Analytics cookies tell us how visitors use the site, in aggregate.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, which provides you with the ability to prevent your data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

8. Automated decision-making

From 10 December 2026, the Privacy Act requires this policy to state when we use computer programs to make, or substantially assist, decisions that significantly affect your rights or interests, and the kinds of personal information those programs use.

We do not currently use automated decision-making of this kind.

9. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. These include access controls, secure storage, and confidentiality obligations for our people and contractors.

We keep personal information only as long as we need it for the purposes in this statement, or as the law requires. After that we securely destroy it or de-identify it.

10. Data breaches

If a data breach is likely to result in serious harm to anyone, we will notify the affected individuals and the Office of the Australian Information Commissioner (OAIC), as the Notifiable Data Breaches scheme requires.

Office of the Australian Information Commissioner (OAIC)
GPO Box 5218
Sydney NSW 1042
Phone: 1300 363 992
TTY: 1800 620 241
Email: privacy@privacy.gov.au

11. Children

Our website is aimed at business audiences and is not directed at children. We do not knowingly collect personal information from anyone under 18.

12. Links to other websites

Our website may link to third-party sites. We are not responsible for their privacy practices. Please read their privacy statements before giving them personal information.

13. Your rights

You can ask for access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete or misleading. Contact our Privacy Officer using the details in section 2. We will respond within 30 days. In limited cases the law allows us to refuse access, and we will tell you why if we do.

14. Complaints

If you have a privacy concern, contact our Privacy Officer. We will acknowledge your complaint and aim to resolve it within [30] days. If you are not satisfied with our response, you can contact the OAIC.